Privacy Policy

Privacy Policy

Read about the data we collect when visiting our website and using our service.

Introduction

When you visit our website, a range of information about you and your use of the site is collected. This data is used to understand aspects like the number of visitors to our site, which pages attract the most attention during which periods, and from which geographic locations we have the most visitors. If you do not wish to have information collected, you should opt-out of the use of Analytical cookies at the bottom of this page. Below, we've detailed the information collected and its purposes.

1. Cookies

The website uses "cookies," which are text files stored on your computer, tablet, or mobile device for the purpose of recognizing your device, remembering your settings, and performing statistics and content targeting based on that. Cookies cannot contain harmful files such as viruses or anything else. It is possible to delete or block cookies. See the guide at Thagaard.org/cookiehandtering/.

2. Data Collection

Personal Information Personal information includes all types of information that can be attributed to a person. When you use our website, we collect and process several of these types of information as well as when you use the following: Newsletter, Webshop sales, User registration, Live chat. We typically collect and process the following types of information: A unique ID, technical information about your computer, tablet, or phone, your IP address, geographic location (Country and city area), and which pages you click on. This happens only as long as you are on our website.

3. Comments

When visitors write comments on the website, we collect the data shown in the comment form, along with the visitor's IP address and browser information, to filter out spam.

4. Media

If you upload images to the website, you should avoid uploading images with embedded location data (Image tracking or GPS) that can be included. Visitors to the website can download and extract any location data from images, and therefore use them freely.

5. Contact Forms

When you use our contact form submission options on the website, this information is stored and sent to our email system so that we can answer your questions. The contact forms are not used for marketing, subscribing to newsletters, or similar without your request, and your data is not forwarded outside the organization without being relevant to the topic and having your full approval.

6. Account

To the extent that you explicitly consent to it and enter the information yourself, we also process: Name, phone number, email, address, payment information, and other information you choose to enter. This will typically be in connection with creating a login or making a purchase.

7. Analytical Tools

In order to provide us with the best insight and comparison of data for our website, we use the following analytical tools based on the above anonymous data: , You have the right at any time not to be included in our analyses – however, we appreciate your help in making our website better so that we can understand what and where we need to focus our efforts.

8. Data Protection

We value your data, just as we do with our own, so we protect our (and your) data with the following initiatives, which we keep up to date at all times: SSL Encryption, Firewall, Two-Factor Authentication,

9. Data Storage Duration

If you write and submit data to the website in the form of contact forms, this will be stored on the site for up to 1 year to refer to previous agreements and comments from these. Users who register on our website can at any time view, edit, and delete their personal information, and therefore there is no limit to how long we store this information. Site administrators can at any time view and edit the information available to users in their profiles. Analytical data is archived indefinitely to view and track our online growth and improve our activity. Our customer purchase archives are archived according to applicable Danish law.

10. Data Breach Procedures

We use an updated firewall, which notifies us at all times if our security has been breached, whether through firewall breach or password breach – we are notified as soon as possible, after which we can handle the situation. Additionally, our firewall provides weekly updates on prevented attempts against our security as well as an alert for increased trial activity, so we are always informed about possible attacks against our (and your) data.

11. Data Rights

You have the right to insight into the data we store about you. You can request to have a file with the personal data we have, including all data you have given us, exported. You can also request that we delete all personal data. This does not include any form of data that we are required to store for administrative, legal, or security reasons.

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